Before joining Tenet, Elaine spent the early part of her career as a solicitor in the professional indemnity team at a national law firm, handling negligence claims on behalf of insurers and their policyholders. She then went on to join the in-house risk & compliance team of a top 100 global law firm, where she became head of professional indemnity.
From her time in-house, Elaine understands what it is like to be the client. She is acutely aware of the financial, reputational and emotional effect that claims can have on businesses and individuals, as well as the significant time involved. Elaine therefore strives to get claims to a resolution at the earliest opportunity.