I am an experienced lawyer specialising in professional negligence claims and policy coverage investigations, often where there is a suspicion of fraud or dishonesty.
Before joining Tenet, I spent the early part of my career as a solicitor in the Professional Indemnity team at a national law firm, handling negligence claims on behalf of insurers and their policyholders. I then went on to join the in-house Risk & Compliance team of a top 100 global law firm, working my way up to Head of Professional Indemnity.
My Regulatory & Compliance work has included designing a process for AML analysts in a financial institution to follow; to ensure that they comply with their money laundering reporting obligations. I have also designed a complaints procedure for a professional services firm, which was facing disciplinary proceedings following allegations by its regulator that it was failing to deal with complaints properly. From time to time, I am asked to advise clients on ad hoc GDPR issues. This has led me to embark upon the Practitioner Certificate in Data Protection.
I have recently developed a product called Fortis, which assesses the efficacy of an organisation’s fraud and financial crime framework. Through speaking with key personnel and reviewing existing policies, I am able to identify inconsistences, weaknesses, potential risks and areas for improvement. This has a number of benefits to organisations, including reducing the risk of regulatory fines, reputational damage and financial losses if fraud does occur; and improving the risk profile to external stakeholders.
My time working in-house has helped me to understand what it is like to be the client. I am acutely aware of the financial, reputational and emotional effect that professional negligence claims and regulatory issues can have on businesses and individuals, as well as the significant amount of time that dealing with them takes up. I therefore strive to get matters resolved at the earliest opportunity.
